Stars

Booking Policy

Booking Rules

You agree to only book tickets for yourself or people who have given you permission to book tickets on their behalf.

The above requirement is waived if you have an agency account.

Cancellation

Cancellation is permitted up until 7 days before departure free of charge. Airline Fees may apply.

Payment will be issued back to your original payment method.

Airline PNR’s

Not all tickets you see on flybasis.com are guaranteed.

If a ticket cannot be issued a full refund will be provided.

Contact

For any questions or concerns we recommend you contact your direct point of contact for your ticket. You can also contact our support by clicking the Support link on the top of our website.